Accessibility statement for the Orkney Museum Website, as part of the Orkney Council.
This website is run by Orkney Islands Council. We want as many people as possible to be able to use this website.
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
This website makes ‘Recite Me’ software available to all site visitors who may need help with reading the website. Full information on ‘Recite Me’ is available from the ‘Listen/Read/Translate‘ page that can be accessed from the ‘More pages in this section’ menu on this page.
All of our downloadable documents are in Portable Document Format (PDF) and can be read through the free Adobe Acrobat Reader.
How accessible this website is
We know some parts of this website are not fully accessible:
- some of our online forms might be difficult to navigate using just a keyboard
- some PDF documents are not fully accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- call our customer service team on 01856 873535
We’ll consider your request and get back to you in 14 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact us using one of the methods above.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
Our offices have audio induction loops and you can also use the contactScotlandBSL service to contact us.
Technical information about this website’s accessibility
Orkney Islands Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard (external link), due to the non-compliances listed below.
We constantly strive to ensure our website meets the current accessibility regulations and regularly review this. If you believe that there is something that we need to adjust please contact us and we will look into it
PDFs and other documents
Some of our PDFs and other documents do not meet accessibility standards – they fail WCAG 2.1 success criterion listed under Guidelines 2.4 (Navigable) and/or 1.1.1 (Non-text Content). Other than those subject to exemption, we aim to either update the documents or replace them with accessible HTML pages by November 2022.
Content not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 (external link) if they’re not essential to providing our services.
Preparation of this accessibility statement
This statement was last updated on 16 November 2021.
Data Protection Officer
The Council’s Data Protection Officer is Gavin Mitchell, Head of Legal Services, who can be contacted using the contact details for the Council as set out above.
- The right to be informed about how your information will be used.
- The right of access to your personal information.
- The right to rectification, which is the right to require the Council to correct any inaccuracies or omissions.
- The right to request the erasure of any personal information held by the Council where the Council no longer has legal reason to hold the information.
- The right to request that your information is only processed in certain ways.
- The right to data portability.
- The right to object to the Council processing your personal information.
These are not absolute rights and there may be circumstances where the Council is legally obliged to process your information in a particular way. The Council has published a guide which sets out in details your rights and how you can exercise them. The Guide is available from the Council’s reception area or on the Council’s website.
Sharing your information
The Council is legally obliged to share certain data with other public bodies such as HMRC and will do so where the law requires this; the Council will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and proportionate. Information is also analysed internally in order to provide management information, investigate fraud, ensure our records are up-to-date, inform service delivery reform and similar purposes.
Transferring our information outside the UK or European Economic Area
The Council will not transfer personal data outside either the UK or the European Economic Area (EEA) unless this cannot be avoided. The Council will only transfer data outside the UK and the EEA when it is satisfied that the party which will handle the data and the country it is processing it in will provide adequate safeguards for personal privacy. On the occasions when it does transfer your information outside the UK or the European Economic Area, the Council will inform you.
Profiling and automatic decision making
The Council does not use profiling or automated decision-making processes. Some processes are semi-automated (such as anti-fraud data matching) but a human decision maker will always be involved before any decision is reached in relation to you.
How long do we keep your information?
The Council will only keep your information for as long as necessary. Full details of how long the Council usually retains your information can be found in the Council’s Retention and Disposal Schedule which is published on the Council’s website here: https://www.orkney.gov.uk/Files/Council/Council-Plans/OIC_Retention_Disposal_Schedule.pdf. However, there may be circumstances where we may need to keep your information for longer. Once the Council no longer needs to keep your information, it will be securely destroyed.
Right to complain
If you are unhappy with the way the Council has processed your personal data you have the right to complain. Any complaints regarding your data should be addressed to the Data Protection Officer. If the matter is not resolved, you can contact the Information Commissioner’s Office. The address and contact details for the Information Commissioner’s Officer are:
45 Melville Street.